Curriculum Vitae
Professional Summary
As a Media Professional and Project Manager, I have thrived in diverse work environments.
My extensive experience enables me to consistently deliver multimedia advertising designs on time, even while pursuing full-time graduate programs.
This detail-oriented background in Graphic Design and Technology-driven departments has equipped me to propel our trusted business partners to new heights with my suite of creative ideas.
Software Experience
Instinctive aptitude to learn new software with an expert knowledge base of the following:
Adobe Acrobat Pro Illustrator Articulate 360
Final Cut Pro Photoshop InDesign JavaScript
Adobe After Effects & Premiere WordPress
Dreamweaver HTML5/CSS4
Avid Media Composer Keynote Windows
Microsoft Office 365
Linux Operating Systems Android Macintosh/iOS
Work History
2022 - 2024
Senior Graphic Designer / Creative Project Manager PTE Golf, LLC – Winter Park, FL
2020 - 2022
Creative Customer Experience Associate II - Supervisory Level III
Conduent / FDOT - Ocoee, FL
2005 - 2020
Graphic Designer / IT / Trainer / Project Manager
Glaser Graphics & More, Inc. - Orlando, FL
Higher Education
2023
Drexel University - EdD
Organizational Leadership in Creativity and Innovation
2019
Full Sail University - MFA
Multimedia Management & Film (Salutatorian)
2019
Drexel University - MS
Multimedia Management & Television (magna cum laude)
2011
Cleveland State University - BA & Graphic Design Certification
Business and Graphic Design (cum laude)
Professional Experience
Training Program Development Experience
• Honored as the first Designer to work directly with the Major Accounting Rep Department and dispersed to train sales-force teams in local and nation-wide customer analysis based on demographic strategies
• Developed training manuals and creative writing style guidelines to improve the staff knowledgebase
• Tutored academic students in creative writing and the Adobe Creative Suite
• Instructed company employees in the productive use of software such as Adobe CC and Microsoft Office 365
Project Management/Administrative Experience
• 2 merit promotions catapulted to Supervisory role within 8-months at Conduent
• Discovered coding errors within Conduent client correspondence mailings
• Received repeated customer praise (verbal to supervisors and written) within Conduent’s customer service center
• Headed Gillette packaging design and improvement projects, resulting in $26K cost savings
• Recruited and coordinated cross-functional international teams to plan Gillette product improvements
• Effectively targeted multiple international Gillette product campaigns via analytic software for elevated net gain
• Coordination of specialized billboard projects ranged from graphic design to construction that included creative
problem solving, client retention and detailed report compilation for Outlook Media, LLC
• Creatively financed and managed all legal aspects to successfully complete 8 short films via FS Productions
• Defined project scopes/budgets valued at $220,000, authored SoW, managed employees, coordinated 15+
production projects and generated P&L Statements for Great Lakes Publishing and other clients
Graphic Design Experience
• Rebranded advertising scheme for outdoor signage and media campaigns for Outlook Media, LLC clients
• Awards received from composing advertisements in a high-production environment for AT&T/BellSouth
• Sole artist chosen to design posters/invitations for the President’s Banquets and Sharing Rally for AT&T/BellSouth
• Designed print and digital media for weekly pURL campaigns with QR codes for Great Lakes Publishing
• Confirmed accuracy, edited and finalized design, linguistics and all aspects of packaging, point-of-purchase and
promotional displays worldwide for Gillette
• Employed multimedia and technical writing skills to produce heavily formatted proposals for Equity Engineering
• Established vendor relationships via newspaper, radio and television resulting in 12% sales increase for Carpet One
• Created PowerPoint decks for bi-weekly briefings and custom employee certificates for Walt Disney World
• Initiated and completed statewide redesign of all safety/directional signage and procedural manuals, drastically
reducing workplace hazards across departments for CSC/Wesco
Information Technology (IT) Experience
• Promoted to Lead of The Cleveland Clinic + Hewlett-Packard collaboration after the 1st quarter and tasked with
coordinating/supporting the overhaul and deployment of cyber infrastructure equipment in 10+ medical facilities
• Assisted in maintenance of internal networking infrastructure that included onsite data servers and TCP/IP
connection sites vital to organizational operations for The Cleveland Clinic + Hewlett-Packard
• Implemented LAN-based theme park security, conference room, and warehouse networking peripherals resulting
in a projected employer savings of $5K for CSC/Wesco
• Oversaw the implementation and rollout of new eHour Cloud-based forecasting software that included
onshore/offshore Cast Member training using Keynote for Walt Disney World